Homes For Our Troops COVID-19 Update

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Dear HFOT Family,

We continue to operate with 25% to 33% of our folks in the headquarters building to maintain physical distancing. This enhances our operational capability, and allows us to refine our procedures for physical distancing and other safety requirements. Most likely, we will remain in this posture for the foreseeable future. Our mix of in-office and working remotely has progressed well during the pandemic, and we have been able to continue to accomplish our mission of getting severely injured Veterans into specially adapted custom homes and assisting them with rebuilding their lives. As always, our first priority remains the health and wellness of our Veterans and employees, and our concern for our supporters and volunteers.

Office phones are forwarded to employees working remotely, and we are maintaining our secure electronic communications capability.  If you have difficulty contacting us by phone, please send an email to: [email protected].

We are closely monitoring construction around the country to identify any slowdowns, and consistently checking with corporate sponsors for any supply chain issues.  Currently, all construction projects are progressing, albeit with some slowdown to comply with local conditions and restrictions, and GCs are sequencing sub-contractors to maintain social distancing.  We have taken a number of steps to reduce expenses until we have a better understanding of the impact of the economic situation on revenue, and are taking other actions to mitigate an anticipated reduction in revenue for the near future.  Engineering and plans continue to move forward to ensure our projects are ready for execution once we begin operating at full capacity again.

We have now conducted over 12 low attendance or virtual key ceremonies, getting our Veterans into their new specially adapted homes while restricting attendance based on the local situation. We completed our 300th home for Army Sergeant Nate Shumaker in Hillsboro, MO on 12 SEP 20. To maintain the safety of our Veterans, supporters, and staff, we are determining the final attendance restrictions for build events three days before the event (Wednesdays for Saturday events). Currently, all events have reduced attendance, and some may be completely virtual with a zoom notice for those interested in participating.  Attendees are required to wear masks and maintain six-foot distances.  Changes will be posted to the Veteran’s page on our website. For a full list of upcoming events please visit

Although our cash donations are down 20% since the start of the pandemic, we continue to work with our dedicated fund raisers to adapt or postpone planned events, and develop innovative approaches such as our Virtual Marathon. We encourage you to contact us with ideas to fund raise at [email protected].  Many thanks to those of you who are still able to support us; we are able to continue our mission because of your assistance.

We are in steady contact with our Veterans to provide assistance as necessary. Many have commented on how good it is to have a safe and accessible home in which to self-quarantine during this challenging period. Our focus remains to get our Veterans and their families into their specially adapted custom homes as soon as we can.

Thank you for your loyal support as we work together to remain steadfast in our mission, while prioritizing the health and safety of our HFOT family and supporters. We are pursuing our critical mission to build specially adapted homes, and assist our Veterans and their Families to rebuild their lives. Thank you for your continued efforts to assist these great Americans.  We wish you the very best and good health in these trying times.

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