Frequently Asked Questions
Here you will find the answers to the questions most frequently asked about our organization. Please call us or email us if you need more information. Click here for the pdf version.
"What is your mission?"
To build specially adapted homes for severely injured Veterans across the nation to enable them to rebuild their lives.
"Are you a 501(c) 3 non-profit organization?"
Yes, we are a 501(c) 3 non-profit organization, and your contributions are tax-deductible. Our Federal ID # is 54-2143612.
"Do you build only brand new homes, or do you adapt existing homes?"
We build new specially adapted homes.
"Who do you provide assistance to?"
We provide assistance to the most severely injured service members who have been injured since September 11, 2001.
"Do you help severely wounded service members from all branches of the military?"
Yes, we provide assistance to members of all branches of the military who qualify.
"How do you select your Veterans?"
The Veteran must be approved for the Specially Adapted Housing (SAH) Grant from the Veterans Administration. The grant is awarded to severely injured Veterans based on the level of injury. Most of the Veterans we serve have sustained injuries that include multiple amputations, paraplegia, quadriplegia, or severe traumatic brain injury (TBI). The Veteran applies to Homes for Our Troops (HFOT), and must meet the following requirements:
- The Veteran was injured in combat or in support of combat operations “in theater,” meaning while deployed overseas in the theater of war.
- The injuries must have been sustained after Sept 11, 2001.
- The Veteran must be retired or in the retirement process.
- The home is to be used as the primary residence of the Veteran.
- The Veteran passes a crime and credit check.
"What makes HFOT different?"
We focus on Rebuilding Lives. Our tag line is “Building Homes, Rebuilding Lives”. Rebuilding Lives is the most important aspect. We believe that a home is the center of helping to rebuild the lives of our severely injured Veterans. To that end, Homes for Our Troops provides pre and post-home delivery financial planning and household budgeting, home ownership education and a full year of warranty coverage to ensure that the Veteran is set up for long-term success as a homeowner. We also follow up with our Veterans, and are developing a network to provide assistance with employment, education, training, health, and other issues. We want to provide the linkage between the Veteran and the assistance he or she needs.
We also build where the Veteran wants to live, and since inception, over 90 cents on the dollar has gone to support the Veterans.
In addition, it is our goal to build a home of the highest quality, using top quality products that endure the test of time (Kohler, Armstrong, Whirlpool, CertainTeed, Mastic, etc.). All of our homes are Energy Star certified to ensure maximum efficiency in an effort to minimize utility expenses. In addition, we look for builders who have a track record of high quality workmanship in an effort to reduce the amount of maintenance and expense to our Veterans.
Although the home is provided to the Veteran mortgage-free, we place a 10-year lien on the home to protect the Veteran from losing the home due to foreclosure, to protect our donors’ investments in the program and to provide a period of time for the family to become more financially stable. Beginning in year six, the Veteran accrues 20 percent equity per year until he/she has full equity after 10 years in the home.
"How are you funded?"
Homes for Our Troops is 501(c)3 (non-profit), privately funded organization, and is not funded by the Department of Veterans Affairs or any other government organization. Sixty eight percent of our operational budget is generated by individual donors and community fundraisers nationwide who step up to help our American heroes by coordinating everything from lemonade stands to golf tournaments. The remaining financial support we receive is from corporations, foundations and our corporate sponsors.
"Does Homes for Our Troops charge the Veteran for the home?"
No. The Veteran does not pay anything toward the cost of the home, and there is no mortgage to be paid in the future.
"What percentage of my donation goes to overhead?"
Since our founding in 2004, over 90 cents out of every $1 (dollar) donated to HFOT has gone directly to our program and to the Veterans we serve. Click here to view our financial statements.
"How do I make a donation?"
You may make a donation online, by calling our office at 508-830-3300 between 8:30 a.m. and 5:00 p.m., or by downloading, printing and mailing a donation form with your donation to: Homes for Our Troops 6 Main St. Taunton, MA 02780. You can also join Operation Lasting Support, our monthly giving program for as little as $10 a month.
"Do you have any Chapters across the country?"
We do not have chapters. Our headquarters is located in Taunton, Massachusetts.
"How is land chosen for a build project?"
The Veteran decides the geographic area he/she would like to live. They often consider proximity to family and medical centers, school systems, jobs, privacy preferences, and urban versus rural settings. The HFOT land team identifies and evaluates viable parcels that are then presented to the Veteran for review and selection.
"Will HFOT build a home anywhere the Veteran wants to be?"
HFOT will accommodate the Veteran’s reasonable preferences as much as possible. Currently, HFOT has completed homes in 39 states – ranging from the west coast to the east coast. Cost and certain topographic requirements such as no mountain-side lots or flood zone areas may affect build viability in certain areas of the country. However, HFOT works with the Veteran to adjust the land search parameters.
"What is the SAH grant and how much is it? How does HFOT obtain the grant?"
The SAH (Specially Adapted Housing) grant is a grant from the Veterans Administration for the most severely injured Veterans that enables them to modify or purchase a home to accommodate their disabilities. The grant amount changes annually. The current amount of the SAH Grant is $70,465. The Veteran and HFOT sign a contract regarding the Veteran's release of the grant funds to HFOT upon completion of the Veteran's specially adapted home. HFOT works closely with the VA and the Veteran to complete the VA's required documentation to transfer the funds to HFOT. HFOT funds the remaining cost of the home entirely through private donations and corporate sponsorships.
"What does specially adapted mean?"
Our homes have over 40 major adaptations to provide the Veteran with full access to all living spaces. These modified feature include wider halls and doorways; automatic door openers; roll-under sinks, stove tops, and counters; pull-down shelving; backup house generator; sliding windows; roll in shower with digital temperature control; a master bedroom closet that is a steel reinforced concrete storm room built to FEMA standards.
"Does HFOT provide a warranty on the house?"
Yes, HFOT provides a one year limited warranty to guard against defects. This is in addition to the one year limited warranty that the General Contractor also offers.
"How does HFOT assist the Veteran in being prepared financially for homeownership?"
HFOT requires the Veteran to participate in a financial planning program with a pro bono financial planner for three years. Additionally, HFOT provides the Veteran with information on property tax exemptions for which he/she may qualify.
"How long do most build projects take?"
From acceptance into the HFOT Program to Key Ceremony, the length of the project is roughly 15-21 months. Construction averages about six to seven months. Additional time is spent on land search and permitting.
"What happens if you don’t have enough funds to complete the build project?"
We carefully manage our build schedule with our revenue flow to ensure we continue to build a home for every Veteran brought into our program.
"I am from the media. How do I interview someone at HFOT?"
Please contact our Marketing department at 508-823-3300 Ext 243.
"How do I contact you?"
"How do I start a fundraiser?"
"Can I contact a Veteran?"
Due to privacy issues, we do not provide the contact information of our Veterans. We can provide your contact information to Veterans as appropriate.
"Why don’t you advertise? How come we’ve never heard of you guys? We see ads for other organizations all the time."
To keep over 90 cents of each dollar going to support our Veterans, we made a deliberate decision to minimize the amount of money we spend on advertising. While we are working to develop more national exposure, we firmly believe our success in growth these past ten years is due to our outreach at the local community level where our Veterans live. We are a grassroots organization, and our approach to advertising mirrors who we are.
"Who are your Corporate Partners?"
Our Corporate Partners include Armstrong (flooring), Kohler (plumbing fixtures), Whirlpool (appliances), CertainTeed (roofing, drywall &insulation), Mastic (siding), BlueLine Rental (formerly Volvo Rents), CertaPro, Veterans United Home Loans, Budget Blinds, and defense contractors L-3 and BAE Systems.
"What kind of financial support are we talking about with those sponsors?"
Homes for Our Troops respects both our Veterans and our Corporate Partners’ privacy, and therefore does not comment on the specifics of relationships. Each partnership/sponsorship package is customized to meet the needs of the corporation. Some of our partners provide monetary donations; others provide services or building material (in-kind donations) or a combination of both.
"How many homes have you completed?"
We have delivered 180 homes as of January 15, 2015 providing those Veterans a significant advantage as they rebuild their lives. During the year, we can have upwards of 55 build projects for Veterans nationwide in various stages of construction.
"Do you rehab homes?"
Not at this time. We build new specially adapted homes.
"Have you ever rehabbed a home?"
We participated in the Home Award Program for a limited time, assisting 24 Veterans and Families to receive foreclosed homes that were rehabilitated by financial institutions. These homes were also provided at no cost to the Veteran to assist them in rebuilding their lives.
"How much do your homes cost?"
The average cost of land, labor, and materials outside of California is $422,000. Homes built in California average $692,000.
"How large are your homes?"
We build four-bedroom, two bath, specially adapted energy efficient homes with approximately 2,650 square feet. This provides the right size home for a Veteran to comfortably raise a family while limiting expenses for utilities.
"How do you ensure quality control during construction?"
To build one of our specially adapted homes, HFOT selects a local licensed General Contractor (GC) to oversee daily site activities and coordinate local trades. GCs are screened for quality and a background check is performed to ensure only the most ethical and conscientious are chosen. Each home is built using one of HFOT's proprietary home plans which provides the GC’s with detailed installation and quality control steps. HFOT developed these plans based on years of experience building specially adapted homes. During construction each home is physically inspected by our team of construction managers a minimum of two times, and all stages of construction are verified through digital photo documentation in advance of payment to the General Contractor. This ensures that all homes are built to the Homes for Our Troops’ standard, meet the requirements of Energy Star, and pass the Veteran Administration’s guidelines for accessibility.
"Why would Veterans who have prosthetic legs require a specially adapted home? Aren’t they able to stand and walk around just fine in a regular (non-adapted) home?"
What many people don’t know about the amputee population is that when these individuals are at home, many actually prefer to be in their wheelchairs resting and recovering their residual limbs. Prosthetic use and wear, especially after a long day, can become quite cumbersome and uncomfortable, often irritating sensitive and exposed skin areas. Prosthetics are not ideal for climbing stairs or walking on surface areas such as rugs, bathroom tiles, and stepping over thresholds; nor are they practical to put on at nighttime when getting out of bed for the bathroom or tending to a child. Living in an HFOT specially adapted home alleviates those issues for our injured Veterans and aids in their recovery, allowing them to have complete wheelchair accessibility and avoid falls and further injuries.