Community Outreach Coordinator (COC)

Categories: HFOT Careers

POSITION TITLE: Community Outreach Coordinator

REPORTS TO: Community Engagement Manager

STATUS: Full-time, salary, exempt


The Community Outreach Coordinator (COC) is responsible for engaging the communities and surrounding areas where HFOT is building homes, with the goal of garnering new and continued support for our mission. This is accomplished by researching the community, managing individual project teams, and the planning and execution of Homes for Our Troops project specific build events. Events include Groundbreakings, Community Kick Offs, Volunteer Days and Key Ceremonies. COCs work side-by-side with the HFOT staff, donors, volunteers, program recipients, and stakeholders in the community to execute successful community events nationwide. In the conduct of these responsibilities, they are often the sole representative of Homes for Our Troops, and are required to use their judgment and experience to make on the spot decisions.


  • Facilitate project team activities for each Veteran’s home build to effectively engage the community.
  • Successfully inspire and mobilize local communities to:
    • Raise funds and awareness by hosting fundraisers and performing community marketing/awareness campaigns.
    • Donate goods or services, and volunteer for HFOT community events.
    • Promote HFOT’s mission and the Veterans we serve across the country.
  • Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events;
    • Achieve the maximum number of participants.
    • Reflect positively on the organization and advance HFOT’s public image.
    • Use independent judgment and adapt efforts to adjust to time sensitive changes.
    • Work directly with HFOT Staff, Executives and Board on event logistics and planning.
    • Brief HFOT Representatives, Board members and Executives with well-prepared event documents and details as they change.
    • Develop and manage event budget.
    • Negotiate vendor contracts for event rentals and other supplies.
    • Serve as a representative for the organization to the public and media.
  • Ensure project web site pages are updated in a timely manner to reflect a project’s progress to date, events and other marketing efforts.
  • Use social networking to market events and promote fundraising opportunities.
  • Responsible for updating the data management system (Raiser’s Edge).
  • Due to the nature of the work environment, it is required that all staff members perform duties beyond their job description, such as, but not limited to, answering phones, taking messages, and helping other employees when assistance is needed.
  • Serve on internal HFOT committees as necessary.
  • Other duties as assigned.


  • Compatibility with the HFOT culture: HFOT is a dedicated, loyal, and cohesive team, led by skilled and versatile leaders, focused on excellence, ethical conduct and the quality of the services we provide.
  • At least two years’ work-experience in event planning, fundraising and/or volunteer management.
  • Comfortable and proficient speaking to a crowd of 50-300 attendees.
  • Candidates must have excellent interpersonal skills including but not limited to verbal and written communication, organizational, negotiation, and leadership skills as well as have great attention to detail.
  • Candidate must be customer service oriented having a friendly and professional speaking voice with strong phone etiquette skills, a positive and energetic attitude, and strong desire to meet goals and commitments.
  • Must be a team player and have the ability to work with and oversee a diverse group of individuals (HFOT executives, corporate leaders, Veterans, staff and volunteers) in a team environment and be self-motivated.
  • Comfortable cold calling for contributions.
  • Excellent time-management skills with the ability to simultaneously manage multiple projects and meet deadlines. Ability to independently initiate projects and activities, and set priorities.
  • Able to travel and work flexible hours, including evenings and weekends, at times, multiple weekends in a row.
  • Proficient in the use of computers and office equipment and software proficiency in Word, Excel, and Power Point. Knowledge and experience in Raiser’s Edge is preferred.
  • Understanding of budget control, expenses, and allocations.
  • Flexible, discreet and able to maintain confidential information and knowledge of correct protocol for specific situations.
  • Candidate should be able to react and adapt to unexpected situations


  • Work is normally performed in a typical interior/office work environment.
  • Limited physical effort required. Must be able to lift 50 lbs.
  • Ability to stand for multiple hours at a time.
  • 50% travel to outdoor build sites required, including nights and weekends.


  • Commensurate with experience


  • Homes For Our Troops offers Full Time employees a superior benefits package including Medical and Dental Plans, a 401k Plan with an employer match, Paid Holidays, Vacation/Sick Time, Life Insurance, Disability Insurance and Company Apparel.
  • HFOT contributes up to 80% of Full Time employees’ Medical and Dental premium costs!



Homes for Our Troops offers equal employment opportunities to all individuals regardless of race, color, religion, sex, age, national origin, disability, sexual orientation, Veteran or marital status.


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